Shipping Policy

Processing & Dispatch Time

All orders are processed within 1–2 business days, excluding weekends and public holidays.
Once your order is dispatched, you will receive an email or WhatsApp notification with tracking details, allowing you to track your shipment in real time.


Shipping Within India

  • Free Standard Shipping on all orders across India 🇮🇳

  • Estimated Delivery Time: 4–5 business days from dispatch

  • Orders are shipped through our trusted courier partners such as Blue Dart, Delhivery, and Ekart, ensuring safe and timely delivery.


Cash on Delivery (COD)

  • COD is available for all domestic orders at no extra charge

  • To avoid fake or incorrect orders, all COD orders are verified via phone or email before dispatch

  • Please ensure your contact details are accurate at checkout


Prepaid Orders

  • Prepaid orders (Credit Card, Debit Card, Net Banking, UPI) are processed faster as they do not require verification

  • We recommend prepaid payments for quicker dispatch and a seamless checkout experience


International Shipping

  • Estimated Delivery Time: 10–12 business days, depending on the destination and customs clearance


Delivery Attempts & Unserviceable Areas

  • Our courier partners will make up to two delivery attempts

  • If delivery is unsuccessful, the shipment will be returned to us. We will then contact you to arrange redelivery or initiate a refund

In rare cases, certain pin codes may be unserviceable. If your location falls under this category, we will notify you promptly and cancel the order with a full refund.


Order Tracking

Once your order is dispatched, you will receive a tracking number via email or WhatsApp.
You can use this tracking information to monitor your order status and expected delivery date in real time.


Need Help?

For any shipping-related questions or concerns, feel free to reach out to us:

📧 Email: help.kurtimaster@gmail.com
📞 Phone: +91-9950579200

Our support team is happy to assist you with order updates, delivery status, or any other shipping inquiries.